Optimizing the Hiking Experience in Antwerp
Design Challenge
How can we optimise the hiking experience in the province of Antwerp through collaborative efforts with various stakeholders such as municipalities.
Client
Province of Antwerp
Postgraduate Degree, Space and Service Design
Duration
4 months
Team Members
Larissa Fourie, Environmental Designer (Botswana)
Mohamed Adkaich, Visual Designer (Morocco)
Hazel Van Son, Product Designer (Belgium)
TPA AND MUNICIPALITIES UNITED!
This project is centred around the design challenge of optimising the hiking experience in the province of Antwerp through collaborative efforts with various stakeholders such as municipalities. To address this challenge, we have developed a digital platform that serves as a centralised hub for collaboration between the Province of Antwerp and the municipalities in Antwerp and a seasonal bucket list. This platform facilitates cohesive planning, enhances communication, streamlines processes and provides a repository of information.
The overarching goal is to create a more unified and engaging hiking experience by fostering interest and cooperation among municipalities, minimising information loss in translation and promoting overall unity within the province. Our solution is poised to significantly impact the hiking landscape, offering an efficient and collaborative way for municipalities to create hiking experiences for both locals and visitors.
Co-creation Video
A snippet from the co-creation session we organized with the stakeholders as part of the Postgraduate Space and Service Design program! 🌟
In our program, we learn essential skills to organize effective co-creation sessions, emphasizing a holistic understanding of user needs. Recently, we focused on the walking network users (Wandelknooppunt.be) in the Province of Antwerp, aiming to enhance future services and experiences for Toerisme Provincie Antwerpen.
Process
An immersive hiking experience in the Zilvermeer in Mol, together with desk research, allowed us to gain valuable insights into various hiking user experiences, laying a solid foundation for our research phase. We then received project briefings that guided us, as well as hosting a cocreation session. During this session, we gathered insights from real-world individuals, including municipalities. The team worked through multiple solutions, discussed them with TPA and successfully narrowed them down to one. We then proceeded to meticulously develop the chosen solution. This iterative and collaborative process ensured that our final solution is not only rooted in real-world experiences but also aligns closely with the needs and expectations of TPA.
Service System
Service Journey for the bucket list
